Why is my water Discolored (brown)?

Discolored water conditions may be caused be the use of fire hydrants, breakage in pipes, opening and closing of gate valves, deficiencies in pressure, volume, supply of water, or any other situation that may result in a discoloration of the water.

If the discolored water is caused by a leak, a leak at any point past the property line at the public right of way is the responsibility of the homeowner. The Water Division will come out to the property to shut off the water for necessary repairs. Applicable fees (PDF) will apply to the service call. 

Show All Answers

1. How frequently should I get a water bill?
2. What are the current water rates?
3. My water bill includes sewer billing, who do i speak with about an abatement?
4. Why is my water Discolored (brown)?
5. What should I know about filling a swimming pool?
6. I'm selling my property, what should I know about transferring the water/sewer service?